We all hear that we should make “data-driven” decisions in deciding what to test and how to measure results. But few of us have much experience actually doing that. With real and accessible examples, Dan McKinley walks us through the process–and the simple math–he developed to test, or scrap, new ideas at Etsy.
Test Your Way to the Right Answer
Brand-new startups begin with almost zero customer data–a risky position from which to build a new product. But when you have very little money, how can you acquire critical information quickly? Anita Newton advisor, investor, and marketer at Mighty Handle, reveals how her bootstrapped, non-technical startup did clever customer development online, and rapidly tested its way into the customer insights it needed to sell its consumer packaged goods to the largest retailer in the world.
Overcome Your Own Expertise
When you’re building a new product, your own domain expertise can–surprisingly–prevent you from recognizing your potential customers’ needs. Margo Wright, founder of Yenko, shares the customer-development approach she’s used to overcome the blinders of her expertise.
Leadership, Uncertainty, and Self-Deception
What’s the biggest challenge in getting a team of people to adopt Lean Startup methods? Dan Milstein, founder at Hut 8 Labs, suggests a somewhat surprising answer: it’s the tendency of leaders to fall prey to the deep, built-in human propensity for self-deception. We’re wired to lie to ourselves in certain situations–and, in startups, those situations crop up all the time. Tying together psychology research and his own (painful) experiences on both sides of the leader/team member divide, Dan looks at the dangers of self-deception and what you can do to overcome it.
Giving Voice to Good Ideas
Every business leader knows that, in theory, good ideas can–and should–come from anywhere in your organization. But in reality, the voices of introverts and people far-removed from decision makers often go unheard. Hugh Molotsi, Vice President of the Intuit Labs Incubator and self-proclaimed introvert, talks about how Lean Startup methods at Intuit have helped surface game-changing ideas from quiet employees, front-line staff and unexpected corners of the organization.
A Conversation with Ben Horowitz and Eric Ries
As a well-known startup veteran, investor and author, Ben Horowitz brings unusually deep insight to the hard questions that entrepreneurs face. Eric Ries interviews him and gives you a chance to ask questions, too.